Projects

Showcasing diverse product solutions driven by innovation and insight.

Product Operations Excellence

• Built API Customer Governance Committee (Voice of Customer program)

• Delivered 40% operational efficiency improvement at XOLV

• Coordinated 8 conception-to-launch product releases

• Established roadmap transparency frameworks serving 200+ team members

Strategic Partnerships

• Founded Altus Partner Program and grew from 0→35 B2B accounts

• Secured 33 accounts in first 10 months across North America + EMEA

• Managed complex ISV partnerships as technical liaison for API integrations

• Established co-sell motions with QBRs and joint account planning

Measurable Impact

• 8 conception-to-launch product releases (0→1 execution)

• 35+ B2B partner accounts across North America and EMEA

• 40% operational efficiency improvement through systematic frameworks

• 33 accounts secured in first 10 months at Altus

Industries & Technologies

• SaaS • HealthTech • AI/ML

• Commercial Real Estate • Market Data • Healthcare

• API Integrations • Cloud Platforms • EHR/PMS Systems

• Enterprise Technology • B2B • B2C

Predict the future by creating it

The Advantage of Manual Expertise in an AI Era

AI - Informed Product Operations & Partnerships

AI would enable me to leverage cutting-edge technology to amplify effectiveness across both Product Operations and Strategic Partnerships. This isn't theoretical AI enthusiasm; it's practical application of generative AI to solve real business problems faster and more effectively.

AI in Product Operations

• Voice of Customer Synthesis - Scale feedback analysis across 100+ sources vs. the 35 accounts I managed manually at Altus

• Documentation Acceleration - Create training materials, launch guides, and enablement resources 10x faster

• Pattern Recognition - Identify trends in product usage data and customer feedback that inform roadmap decisions

• Cross-Functional Coordination - Streamline status updates and communication while preserving strategic judgment

AI in Strategic Partnerships

• Opportunity Analysis - Evaluate 10x more potential partners vs. the 35 I onboarded manually

• Due Diligence Acceleration - Review partnership agreements and identify key terms in hours instead of weeks

• Ecosystem Intelligence - Analyze partner performance data to identify growth opportunities and optimize strategies

• Relationship Scaling - Use AI for initial outreach and analysis while focusing human effort on strategic relationship building

My AI Toolkit

• Claude (Anthropic) - Daily use for job search optimization and strategic content analysis

• Gemini (Google) - Research assistance and rapid prototyping

• Timefold AI - Implemented at XOLV for scheduling optimization (200+ clinicians)

THE DIFFERENTIATOR:

Most candidates discuss AI's potential. I combine proven manual expertise with practical AI application. I know which tasks AI can enhance (synthesis, acceleration, scale) and which require human judgment (strategic decisions, relationship building, executive communication).

This isn't about replacing human expertise with AI. It's about augmenting 12+ years of operational and partnership experience with tools that multiply impact.

I've done the work manually. I know what works. Now I can scale it with AI.

When you have performed the work without AI, you're in a much better position to know where AI can have the biggest impact.

I've spent 12+ years building Product Operations systems and Strategic Partnership ecosystems the traditional way—manually synthesizing customer feedback, coordinating cross-functional teams, managing partner relationships, and executing product launches. This hands-on experience gives me something most "AI enthusiasts" lack: deep knowledge of which tasks require human judgment and which can be accelerated by AI.

Current AI Application

I'm leveraging AI tools right now to optimize my job search and professional development:

• Using Claude (Anthropic) daily to tailor applications, analyze opportunities, and strategize complex decisions

• Creating professional materials efficiently while maintaining quality and authenticity

• Demonstrating practical AI fluency through real-world application

• At XOLV, I implemented Timefold AI for complex scheduling optimization across 200+ clinicians, showing I can evaluate and integrate AI solutions into operational workflows.

This isn't theoretical interest—it's hands-on AI usage that proves I can leverage these tools effectively.

AI-Enhanced Future Work

Having executed Product Operations and Strategic Partnerships manually, I know exactly where AI can multiply impact:

Experience

Product Operations & Strategic Partnerships Leader with AI Fluency

With 12+ years building operational systems and partner ecosystems manually, I bring a unique advantage: deep knowledge of which work AI can accelerate and which requires human expertise.

I've executed Product Operations and Strategic Partnerships the traditional way—synthesizing customer feedback manually, coordinating launches across matrixed teams, negotiating partnerships in person, building systems from scratch. This foundation means I know exactly where AI multiplies impact and where experience matters most.

Product Operations: Created the connective tissue between Product, Engineering, and GTM teams. Built Voice of Customer programs (API Customer Governance Committee), managed 8 conception-to-launch product releases, delivered 40% efficiency improvements. With AI, I could scale feedback synthesis 10x while maintaining strategic judgment on prioritization.

Strategic Partnerships: Developed ISV ecosystems from the ground up. Grew Altus Partner Program from 0→35 B2B accounts, established co-sell motions, drove measurable revenue. With AI, I could evaluate 10x more partnership opportunities while focusing human effort on relationship building and strategic alignment.

The future belongs to leaders who combine proven execution capabilities with AI fluency. Most candidates talk about AI's potential. I've done the work manually, so I know exactly how AI can enhance it.

Demonstrated Excellence

Product Operations

Xolv Technology Solutions

2022 - 2025

Delivered new SaaS B2B and B2C from conception to launch that improved accessibility for the autism care community.

• Served as connective tissue between Product, Engineering, and GTM teams

• Built operational dashboards driving 40% efficiency improvement

• Established product launch coordination and enablement frameworks

Product Manager and External Partner Manager

Altus Group

2020 - 2022

Founded the Altus Partner Program and a new API product line, driving market strategy, collaboration, pricing, Swagger documentation, and successful market establishment.

• Built API Customer Governance Committee (Voice of Customer program)

• Grew ISV partner ecosystem from 0→35 B2B accounts

• Secured 33 accounts in first 10 months

• Established QBRs and co-sell motion with partners

Owned the entire product and external partnership roadmap for the financial analytics division, aligning strategy with corporate objectives.

• Partnership strategy and execution

• Product launch management

• Cross-functional GTM coordination

Product and Partnership Management

DTN

Business & Strategic Development; Data Strategy; Product Management

Enverus

2011 - 2015

2016 - 2019

Managed global partnerships, targeted new markets, and launched a new market vertical from conception.

• Partnership strategy and execution

• Product launch management

• Cross-functional GTM coordination

Clinic Manager; Product Management

Houston Methodist Hospital

2007 - 2010

Led day-to-day operations and clinical services carried out by the Audiology and Speech Pathology Department with a $60M annual budget

Kalina Hatzell

Director of Operations

★★★★★

Product Operations Feedback

Strategic Partnerships Feedback

Get in Touch

Open to Product Operations and Strategic Partnerships leadership roles in the San Francisco Bay Area. Let's discuss how I can build the operational backbone and partner ecosystems that drive your organization's success.

Email

robert-king@gmx.com